burger icon

Contact Us

Contact Malina

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Primary Contact Channels

You can contact the Malina team in connection with the AU-facing website malina-aussie.com using the following email addresses:

  • Support: [email protected] - technical issues, user feedback, and general website support.
  • General information: [email protected] - non-urgent and informational queries relating to the content of this review site.
  • Press and media: [email protected] - media, PR, and collaboration requests regarding Malina.
  • Commercial and partnership: [email protected] - affiliate, advertising, and commercial partnership enquiries.
  • Careers and HR: [email protected] - human resources and recruitment-related communication.

Please always include clear contact details and a concise description of your request to allow us to route it to the appropriate contact person efficiently.

Corporate and Licensing Information (Operator)

The Malina website at malina-aussie.com is an independent AU-facing review and informational resource. It is not the official website of the Malina online casino operator and does not itself provide gambling services. Based on publicly available information as at 2025 - 2026, the Malina casino brand is operated under the following corporate and licensing details:

  • Operator company: Rabidi N.V., a limited liability company (N.V.) incorporated under the laws of Curaçao.
  • Registered address: Scharlooweg 39, Willemstad, Curaçao (listed as both headquarters and legal address for Rabidi N.V.).
  • Company registration number: 151791 (Curaçao corporate register).
  • Gambling licence: Licence number 8048/JAZ, issued by Antillephone N.V., authorised by the Government of Curaçao, for online gambling / casino activities. The licence status was confirmed as valid via the Antillephone License Validator and is treated as active and extended for operational purposes at least through 2026, subject to any subsequent regulator updates.

For independent verification of licensing status, users can consult: https://validator.antillephone.com.

Important Jurisdiction and Regulatory Notes for Australian Users

  • Grey-market status: The Malina casino operator accepts players from Australia on a grey-market basis. It does not hold an Australian licence issued under the Interactive Gambling Act 2001 (Cth) or any Australian state or territory licensing regime. Any access by Australian residents to offshore gambling services occurs outside the scope of locally licensed providers.
  • ACMA oversight and blocking risk: The Australian Communications and Media Authority (ACMA) has powers to investigate and request the blocking of offshore gambling websites that are considered to be operating in breach of the Interactive Gambling Act. Up-to-date information on ACMA actions, including lists of blocked gambling websites, is available at: https://acma.gov.au/blocked-gambling-websites. Access to any operator mentioned on malina-aussie.com may be restricted or blocked at any time under ACMA measures.
  • Nature of this site: Malina, available at https://malina-aussie.com, is a review and information platform only. It does not process deposits, wagers, or withdrawals, does not provide gambling facilities, and does not act as an agent or representative of Rabidi N.V. or any other gambling operator.

Responsible Gambling and Risk-Related Enquiries

If you are contacting us in relation to gambling-related harm, risky play, or concerns about the operation of an offshore site mentioned in our reviews, please consider the following:

  1. Responsible gambling support: Our team can provide general information about safer gambling tools and educational resources, but we do not offer counselling or therapeutic services. For confidential personal support in Australia, please consider contacting recognised services such as state and territory gambling help lines or national mental health services.
  2. Regulatory complaints: Complaints about the conduct of an offshore operator (including Rabidi N.V. or any holder of licence 8048/JAZ) should be directed to the relevant regulator or dispute service in the operator's jurisdiction. For sites licensed by Antillephone N.V., users may refer to the dispute instructions provided on the operator's official website and on the licence validator portal at https://validator.antillephone.com.
  3. ACMA information for Australians: If you believe a gambling service may be operating unlawfully in Australia, or you wish to understand your rights and protections under the Interactive Gambling Act 2001 (Cth), you can review the guidance and consumer information published by ACMA, including its blocked services list, at https://acma.gov.au/blocked-gambling-websites.

Regional Compliance Note: Nothing on this contact page should be read as legal advice. Australian visitors should obtain independent legal or financial advice if they require a detailed assessment of their position under Australian law when accessing offshore gambling services.

Use of the Contact Form and Data Handling

  • Purpose limitation: Information submitted through the contact form below is used solely for responding to your enquiry regarding the Malina content and the AU-facing review website at malina-aussie.com.
  • Accuracy of contact details: You should ensure that the email address or messenger ID you provide is accurate and accessible, so that our reply can be successfully delivered.
  • No operator access: Messages sent via this contact form are directed to the Malina site administration and are not automatically forwarded to Rabidi N.V. or any other gambling operator. If your issue concerns an active gambling account, payments, or game outcomes, you may also need to contact the relevant operator directly through the official channels listed on its own website.
  • Retention and security: We aim to retain only such correspondence as is reasonably necessary for support, troubleshooting, record-keeping, and compliance purposes. Appropriate technical and organisational measures are applied to protect communications, consistent with industry practice for online review websites.

If you have any questions about how your information is used when you contact us, please include the phrase "Privacy enquiry" in the subject line of your message to [email protected].